To set up a Ride Blue account, simply download the "Ride Blue” app from the app store. Create an account and you are ready to scan a vehicle.

To begin a ride, scan the QR code on the vehicle then, select "Unlock." Once the timer initiates, manually kick-push the vehicle as you would with a non-electric scooter to set it in motion, and afterward, engage the throttle. The vehicle will then operate fully on electric power. If you stop completely, repeat the kick-push process to resume movement.

For e-bikes, once the timer starts, start pedaling as you would on a regular bike to get it moving. The electric assistance will activate accordingly. Pedal again to restart the bike if you come to a complete stop during the ride.

Vehicle icons on the map mean they're ready for rides. Each icon shows where a vehicle is and its type. You'll only see vehicles on the map if you're in the operational zone (shown in blue). If you're outside this zone, they might not show up.

Vehicle availability varies by market. When you see vehicle icons on the rider map, it means those vehicles are ready for rides. Each icon indicates the type of vehicle available at that spot, whether it's an e-scooter, a moped, or an e-bike. Vehicles typically operate from early morning until evening, but specific hours vary by market and may change due to factors like weather conditions.

To end a ride, it is mandatory to return the vehicle to the designated parking area as shown on the app’s map. The rider holds the responsibility of ensuring the vehicle's return to the Ride Blue’s designated parking area to officially conclude their trip.

Be sure to check the local parking rules and make sure you're in an authorized parking spot. Ensure the vehicle isn't blocking access for people with disabilities or obstructing pedestrian or vehicle traffic.

Safety comes first at Ride Blue. Riders must be 18 years or older, and we strongly advise everyone to wear a helmet. If you notice any unsafe behavior, please report it. We thoroughly investigate all reports and take appropriate action to maintain safety on our platform and roads.

If you have any further questions, feel free to contact support by submitting a request. We're here to assist you!

Safety comes first at Ride Blue. Riders must be 18 years or older, and we strongly advise everyone to wear a helmet. If you notice any unsafe behavior, please report it. We thoroughly investigate all reports and take appropriate action to maintain safety on our platform and roads.

If you have any further questions, feel free to contact support by submitting a request. We're here to assist you!

If you are experiencing an emergency and require immediate attention, please dial 911.

To use Ride Blue vehicles, you are required to meet the legal age for entering into binding contracts, typically 18 years or older in most countries. Prior to registering with Ride Blue, it is essential to carefully examine the User Agreement specific to your country, as it outlines the age prerequisites.

The riding locations for your vehicle depend on the city you're in. Below are a few pointers on how to can safely ride your vehicle:

-Use the bike lanes to ride the scooters whenever available.

-Avoid riding on wet or rocky terrain.

-Do not ride over puddles or potholes.

-Yield to pedestrians while crossing the streets.

-Follow signs and traffic rules.

Helmet regulations differ depending on the city and state. We urge all riders to wear helmets and follow road regulations. Our in-app tutorial, available when starting a ride, provides information on local laws. Be sure to review it when traveling to other cities.

If you're in a city where helmets are secured to the vehicles, follow the instructions below to unlock and lock the helmet.

Before your initial Bird ride, please visit ridebluesxm.com/renter-agreement/ to review our vehicle rental agreement.

Within this agreement, you'll find a comprehensive list of the requirements and expectations for operating a vehicle.

It's mandatory for every user to accept these terms and conditions to guarantee your safety.

Look for a Parking icon or a green zone on the map in your app and conclude your ride in that designated location. If you're unsure, you can tap on the zone in your app to view a detailed description.

Additionally, it's advised to steer clear of red and grey areas on the map, as both riding and parking may be restricted in these zones and you ay be charged an additional fee.

When concluding your ride, make sure to safely pull off the road and find a suitable spot to park, such as a Ride Blue designated bike rack, sidewalk or to a secure fixed structure (ie railing).

Ensure that your parking spot doesn't block access for people with disabilities or impede pedestrian or vehicle traffic. Please note that parking regulations may vary based on local rules.